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Product Support

Need help with the platform? Our support expert is here to guide you every step of the way.

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Subscriptions & Plans

Need help with subscriptions, invoices, or payments? Our Billing Team is here to help.

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Knowledge Base

Clear how-to guides and quick answers. Open any time.

Browse guides

API Documentation

Direct booking setup, payment gateway, promo codes, and widget embedding.

Open API docs

YCS University

Free training to get your whole team confident on the platform.

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Community

Connect with other hoteliers. Share tips, ask questions, and learn from each other.

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Getting Started

New to Yanolja Cloud Solution? Data migration, go-live steps, and your onboarding manager.

Onboarding Guide

SUPPORT ESCALATION

Not heard back? Escalate it here.

If your ticket has gone quiet, send it to us and we will chase it for you.

Testimonials

Hear it from Hoteliers

Right from the conversations with the sales team, to the software implementation at our property, to round the clock support team, Yanolja Cloud Solution is excellent in all aspects. They have been extremely patient with our doubts, and dealt it with professional expertise.

Ms. Nawe

Online Sales Manager, Amazing Chaung Tha Resort, Myanmar

The local Business Development Manager and 24/7 support are invaluable. We can access our system and bookings from our mobile devices, no matter where we are.

Irrfan Yusuf

Manager, Robusta Retreat, Srinagar, India

I am extremely pleased with the customer service provided by Yanolja Cloud Solution. The night audit and other reports are incredibly helpful, and my experience using their solutions has been positive.

Stanzin Namgail

Owner, Hotel Stone Hedge, Ladakh, India

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